FAQ & Help
Most Commonly Asked Questions
We offer a variety of services including web design, webapp development such as Airtable or Bubble, SEO, digital marketing, and website maintenance.
If you know what design you want but need technical assistance getting to the end point, we can provide that type of service.
Yes! Please let us know if you need a language other than English and we can make it happen as long as it is something common such as Spanish, Arabic, Chinese, etc.
No. We can do them for businesses that are more comfortable with the security such documents provide, but they are not required.
We can take most major credit card brands, Paypal, Apple Pay, Google Pay, Stripe, and Square processing. In addition, we have accounts with international banks, so ACH transfers are possible.
No. We are flexible and can create WordPress, Squarespace, Wix, and Shopify sites. The type of site depends on your use case. WP is chosen most of the time due to its flexibility, the amount of plugins, and its affordability - you can run a WP site for less than $30 a year.
The timeline for a website project depends on the scope of work. Each package has a project timeline set on it, but if you add to the scope of work it can increase the time. A 3 page website is easier than one with 40 pages.
While our services are unlimited, we make sure to have set points of contact (usually 2) with your company. Efficiency is one of our primary goals, and misunderstandings can snowball when there are too many lines of communication.
When we get to a maintenance point, we can discuss how to get support without bottlenecking the process through those POCs.
Help With the Things We Say
Domain
Your URL (as in https://quickeweb.com). We have to purchase this from sites like GoDaddy or NameCheap. Some domains are affordable while some can be 100k+. They also must be renewed (and paid for again).
Hosting
Where your site "lives." When people speak about servers, files, databases, they are typically speaking about the hosting. This is where your data lives. Most websites now use cloud-based hosting unless they are large corporate-run sites.
SSL
This is, essentially, a security certificate that tells other computers your site is authentic and not harmful. It technically means "Secure Socket Layer" and there is a lot of history here, but that's not important for those wanting a basic website to understand.
DNS
The behind the scenes system that takes that human-friendly https://quickeweb.com and turns it into our IP address so that the internet can do what it needs to make the connection. We do a lot of configuration at this level to make things work.
WordPress, Wix, Shopify, Square
Website providers! WordPress is the largest, and open-source. Wix has the most advanced editing but it is costly. Squarespace tends to be used by the artists and consultants, and Shopify runs the e-commerce world.
Theme
Your site typically gets a "theme" package no matter which provider we use, or a theme editor (we used Elementor, for example, to create this website). The theme is like the graphic skeleton of your site that you can then change and modify to suite your needs.
SEO
Search Engine Optimization. This affects how people find your site and where your site is in Google and Bing rankings for specific search terms. It's a subtle art that some are very fluid at. Ultimately, organic search traffic is the best traffic for your site, so this is highly important.
Plugin
Add-ons. Also sometimes referred to as Apps, as with Shopify. These are additional software packages to do things that the website cannot do in its original state. Chatbots, email marketing, forms, TikTok embeds - the list is endless.
Cache
Think of this as information being saved so that it can be stored faster later. This is what a cache does for a webpage.
Cookie
Cookies, on the other hand, save information about you - typically information you have entered into websites. The intent was to make the visit to the site easier upon return but with the rise of digital piracy and data breaches, you should be careful about cookie policies.